Property Management Services
Hometown is a full-service property management company located in Lancaster, Pennsylvania. Each and every one of our clients' investments is treated individually with care and diligence; a trait sometimes hard to come by in the field of property management.
Hometown takes pride in our stellar relationships with clients, tenants, contractors, and municipal officials. The agency's undying effort to properly maintain properties, shorten vacancies, and ethically fill units is unequaled in the local industry and is a testament to the company's rapid growth.
Full-Service Property & Rental Management
Hometown Property Management Services has a set of standards unequaled among our competitors. We are the experts in the local market and have an extensive network within the community. What you get with our full-service property & rental management is the highest quality and affordable management and leasing services for multi-unit apartments and single-family homes.
A Pennsylvania-licensed real estate brokerage, Hometown specializes in leasing, managing, and maintaining mid- to upper-level residential and commercial properties for rental owners with easy access to all corners of Lancaster County, from Elizabethtown to New Holland, Manheim to Quarryville. We combine personable service with the mastery of organizational expertise and financial responsibility to provide the highest-quality client care in Lancaster County.
Ranking at the top of our industry on tenant placement is no accident. We live and work in Lancaster County, so we have deep knowledge, familiarity, and experience with the local market. We are a tight-knit group of professionals dedicated to our community and have a philosophy of growth through investing in the area we call home.
With our full-service property & rental management services and modern management systems, we efficiently handle all aspects of the process, including:
- Rental unit marketing
- Tenant placement and screening
- Rental unit leasing
- Rent collection
- Lease enforcement
- Complete owner disbursements
- 24/7 maintenance services
As you should expect, what you get with Hometown Property Management is full-service, high-quality, and affordable multi-unit and single-family rental management and leasing services. Professional, worry-free management is a key feature at Hometown. Our customer-focused attitude and excellent communication are why we are the best property management company in Lancaster, PA.
Multi-Unit & Single-Family Rental Properties
Hometown Property Management serves the owners of countless multi-unit and single-family rental properties. We are growing. Our involvement with local development projects keeps us at the forefront of industry data analysis for projected rental pricing, developmental planning, and the resourcing of interior amenities. All this knowledge is utilized as part of the overall maintenance of every property we manage, bringing clients affordable options for better returns over time.
Multi-Unit Rentals
Multi-unit rentals have their own set of challenges. With Hometown's modern management systems, procedures, and protocols, we master it all with polite professionalism and technical expertise. The nature of the multi-unit rental is often complex.
From plumbing and sewer systems to human interactions, while sharing both resources and services, Hometown has the experience and diligence to handle the challenges linked to the many moving parts of multi-unit rentals.
Single-Family Rentals
Single-family rentals make up a large number of properties that Hometown manages throughout Lancaster County. Investors purchase properties for many reasons. Whether with intent to lease, convert from owner-occupied to rental, or simply as a solution for an unsuccessful attempt to sell, our dedication to your property remains the same. You want your property diligently guarded against unwanted change or unwelcome damage. We understand that. This is unequivocally what we do.
Tenant Placement & Leasing Management
Hometown Property Management Services places an emphasis on quality tenant screening and placement. Our rigorous tenant screening and experience in placing the most qualified tenant for your property is unmatched. We know that getting the right tenant enables you to invest with confidence, and we continue to build our tenant relationships through responsiveness and customer service.
We understand the importance of securing a tenant who:
- Pays rent on time.
- Stays for an extended period of time.
- Will take care of the property as their own.
Our vacancy rates are consistently below the national average. And when tenant departures do occur, Hometown's rental turnaround timing is unequaled in the field of property management. Hometown's full-service rental management handles the acquisition of tenants, understanding that comprehensive screening is key to success. We fill vacancies swiftly and efficiently with a keen focus on finding quality residents by using professional tenant screening with robust credit and national criminal background checks.
Marketing & Advertising
Our free advertising to fill vacant units is extraordinary, resulting in our incredibly low vacancy rate. Hometown advertises properties free of charge, using our established reputation and local visibility to reach prospective renters and fill vacancies effectively. Our combined referral and advertising systems result in our below-national-average vacancy rate.
We know that choosing the right tenant will maximize your investment, and our marketing efforts are tailored to finding the right prospective tenants for our rentals. We use resources such as Zillow, HotPads, Trulia, Craigslist, and many others for advanced online marketing. Additionally, Hometown Props' active social media presence regularly showcases our luxury apartments and homes for rent. Follow, share, and like us on Facebook, Instagram, and LinkedIn!
Leasing Management
As property managers, we will:
- Execute the lease.
- Collect the security deposit.
- Enforce rent collection.
- Handle any issues.
- Coordinate move-ins and move-outs.
- Even pursue evictions, if necessary.
We also inspect every property after it has been rented and follow up to ensure that tenants are taking good care of it and proactively addressing maintenance issues.
Property Maintenance & Upkeep
As part of our full-service rental management, Hometown handles all the ongoing and emergency maintenance and repair issues for your property. We know that a well-managed rental property creates a much higher return for our clients. You can rest assured that your property is in great hands, because preserving the value of owner properties is an important part of our job.
We conduct an initial exterior and interior inspection of your property free of charge, helping you to predict future problems. We provide owner resources to give you the information and tools you need to maximize your investment with us, as well as providing one-stop shopping for urgent and ongoing property needs. We also have resources for tenants, including a tenant portal, that give tenants the tools they need to properly maintain properties as responsible renters.
From tenant-submitted maintenance requests to emergency repairs and requests from property owners, Hometown is vigilant the moment a situation presents itself. We have the best resources and technologies available to dispatch and complete maintenance issues and emergencies quickly, including a 24/7 hotline. From the inconvenience of a broken doorknob to the critical expediency of HVAC and plumbing emergencies, we have it handled.
Maintenance Request Management
With property management software, all of our maintenance submissions are answered promptly, and owners are provided with an accurate assessment on their monthly statements. Our focus is to lower expenses, and we have the resources to handle repairs, no matter how large or small, including supervising various repair projects and remodeling.
The Hometown team can quickly analyze the situation due to their knowledge and expertise of the market and determine who to contract for services. We have access to a wide network of licensed, insured contractors and vendors at preferred rates, so all work is completed in a cost-efficient manner and done with quality craftsmanship you can trust.
Ongoing Preventive Maintenance
Hometown focuses on preserving the value of your property by being diligent about preventive maintenance. Systematic routine inspections and maintenance service checks help to deter recurring issues and unexpected failures.
Ongoing preventive maintenance is an automatic and everyday priority at Hometown. Our reliable rental care program is designed to maximize return, because we know regular upkeep and general maintenance help to maintain an investment.
"Once and Done" Tenant Placement Service
Do you prefer to manage your own property but want to leave the complicated, time-consuming tenant search to someone else? If you prefer to manage your own property and want assistance with the tenant procurement, Hometown can help!
Hometown Property Management Services specializes in filling vacancies quickly, efficiently, and ethically. If a "once-and-done" tenant placement service is for you, Hometown will:
- Advertise and provide tours of the property.
- Conduct professional tenant screening.
- Execute the lease on your behalf.
- Collect the security deposit and first month's rent.
Once the process is complete, you will have a thoroughly vetted tenant, money in your pocket, and be positioned to successfully manage your property, without lifting a finger! To discuss further specifics regarding our tenant placement service, please contact us.
Worry-Free Property Management For Investors
As a real estate investor, your properties prosper under our care. Your confidence to grow your investments will too. We are also investors. This gives Hometown valuable experience in maximizing return on rentals. Our team understands the local rental market through immersion, and we live the local economy. We know that proper management and maintenance yield better returns on investment because people stay longer when the property is well cared for.
We know that entrepreneurial ventures in real estate are strategic investments based on honest hard work and long-range planning. Hometown has been humbled by the ongoing amount of referrals we receive from investors and real estate agents. We're the perfect advisors, with a broad portfolio of management clients, as well as extensive experience in property investing. Visit our testimonials page to see what our investors and tenants have to say about Hometown.
Give us a call at (717) 617-2108. We can help.